FAQ

We are looking forward to having you join us at the Sanibel Candle Company for your candle making experience. Whether you choose to pour a candle or a flameless option, you’ll find your perfect custom scent here and have a ton of fun creating it!

Make sure to arrive a few minutes early prior to your reservation so that we can get your group started right on time. Each session takes around 45 minutes which gives our team time to check everyone out, clean, and set up for the next session. Upon arriving, please find one of our store employees, who will book you in and let you know when the candle making experience is ready to begin.

In order to create an amazing experience for all scheduled guests, late attendees who arrive more than 10 minutes late, will forfeit their reservation and their seat may be offered to one of our walk-in customers. Please call us if you are running behind.

Our $10 reservation deposit is non-refundable for each seat not canceled or rescheduled 48 hours prior to your reserved reservation time. This is required to allow us time to rebook the seat and avoid losing business during that reserved time slot. Incomplete parties will receive a partial refund base on the number of guests who show.

Candles take about 2 hours to cool after pouring, so please plan to re-visit the store before closing time to pick up your candles. Most flameless options will be ready immediately after they are made. Pick up times for the last two time slots or candles not picked up the same day will be available to pick up for 10 days after the pouring date during our normal store hours. Which are available here. If you are vacationing, and not able to pick up your candles, we have shipping options available.

You can bring your own beverages while you pour!

No outside food is permitted.

Have other questions? Send us an email or give us a call.  

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